Master discovery to boost conversions. Uncover real customer needs & align solutions that improve win rates | The inspir’em newsletter ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌
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The Discovery Series | The inspir'em newsletter

Inspiring your learning journey

Wishing everyone a very happy new year! Welcome to the Discovery Series. This quarter we'll be digging into discovery – sharing content for members and non-members alike to improve the way you qualify opportunities, ask better questions and uncover the insights that drive winning conversations.

If you’ve attended one of our sales training courses, you’re an inspir’em member. This newsletter extends your learning by highlighting free, topical resources from your online membership – helping you embed your training and maximise its impact.

💥 We’ve opened our member webinars to the wider sales community. There’s no need to be an inspir’em member to join live (members will continue to receive the recording). So, share this registration link with your friends, colleagues and industry peers alike!

Our first webinar is this Friday, 9 January, at the new time of 12 PM UK. inspir’em coach Mark Garrett Hayes joins Emma to explore how doing discovery right can meaningfully improve your win rates.

Available to all: Refresh your discovery skills

New blog: Using discovery to impact win rates

Using discovery to impact win rates

Quality discovery impacts conversion and win rates. It's that simple!

Our latest blog explores how strong discovery uncovers customer pain, ties it to meaningful Metrics, and qualifies Champions to progress opportunities.

Using discovery to impact win rates

Quality discovery impacts conversion and win rates. It's that simple!

Our latest blog explores how strong discovery uncovers customer pain, ties it to meaningful Metrics, and qualifies Champions to progress opportunities.

Read: Master discovery

💡 Our Discovery e-book 

Discovery e-book from inspir'em

Get ready for 2026 with our Discovery e-book. 

If you haven’t already downloaded your copy, now is the perfect time. You’ll learn how to avoid premature pitching, how to move beyond surface-level answers, and how to qualify with confidence using simple frameworks you can apply immediately. It's the perfect accompaniment to this newsletter series.  

Discovery e-book from inspir'em

Get ready for 2026 with our Discovery e-book. 

If you haven’t already downloaded your copy, now is the perfect time. You’ll learn how to avoid premature pitching, how to move beyond surface-level answers, and how to qualify with confidence using simple frameworks you can apply immediately. It's the perfect accompaniment to this newsletter series.  

Download today

inspir'em Women in Sales webinar

inspir'em women in sales network

We ran our final Women in Sales webinar at the end of last year. Those who registered to attend can still access the Women in Sales membership, complete with webinar recording and an accompanying workbook.

Go to my Women in Sales membership

What we're reading: 

Allego: 13 Great Discovery Call Questions That Will Close More Deals 

There are hundreds of questions you could ask during discovery, but here are 13 from the team at Allego. Remember, it's the answers you're looking for, so active listening is just as important, if not more so, than the questions you ask.

Read the article

Members: Continue your learning journey

Take a tour of your membership

If you're new to our membership, or have not taken a look for a while, we've put together a short video to show you what's there and how to get the most out of the resources available. 

 

Your Discovery Sales Stage Course

Your inspir'em membership includes a 6-part course on discovery, including a discovery role play exercise.

Work your way through the course as we progress through this newsletter series and you'll be a master of discovery by the end of Q1!

Discovery sales stage course
Discovery sales stage course

Your inspir'em membership includes a 6-part course on discovery, including a discovery role play exercise.

Work your way through the course as we progress through this newsletter series and you'll be a master of discovery by the end of Q1!

Start your discovery journey

Webinar series catch up

The Decision process series of webinars

All 6 webinars in our Decision process series are now available in your membership.

Check this series for our tips on close plans, SOWs and contract negotiation.

The Decision process series of webinars

All 6 webinars in our Decision process series are now available in your membership.

Check this series for our tips on close plans, SOWs and contract negotiation.

Watch all episodes

Upcoming webinars

💥 Now open to all 💥

Friday 9 January: Using discovery to impact win rates.
Friday 23 January: Discovery: An action and a sales stage
Friday 6 February: Research and AI with discovery

Please note the change of time for these webinars to 12 PM UK.

Only members will have access to webinar recordings.

Register here

inspir'em news and events

Kick off the new year on the front foot with our sales training

Ex-revenue leader-led sales training covering all aspects of the sales cycle.

MEDDPICC sales training, pipeline generation planning and strategic account planning

We have a range of courses scheduled over Q1 2026.

The following dates and locations selling fast - don't miss your place!

  • MEDDPICC Live LONDON: 10 Feb
  • MEDDPICC LIVE VIRTUAL: 9-12 Feb
  • MEDDPICC Live AUSTIN, TEXAS: 24 Feb
  • MEDDPICC Live LOS ANGELES: 26 Feb
Book your place today
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